Book a stay on the website

You can send a booking request from our website without an account. Our team confirms every request by hand. You finish with your ID, as in Web check-in. Nothing is confirmed automatically, and you pay nothing online.

Take me there

Before you start

Know your check-in and check-out days, and how many adults and children are coming.
Have your mobile number and email ready. We need both.
You do not need an account. The last page offers one.
To look first, use Find your apartment by type on the home page. Tap See all, then View details, then Reserve.

Steps

Choose an apartment type

Open our website.
Open the menu if you are on a phone.
Tap Reserve.
Tap the type you want under Choose an apartment type.

Pick your dates and guests

Choose your Check-in date.
Choose your Check-out date.
Set the number of Adults.
Set the number of Children.
Check the estimated total under the dates.
Tap Next.

Review and send your request

Enter your Mobile number.
Enter your Full name.
Enter your Email.
Tap Next. Your request is sent and the screen shows your reference.
Add your ID on the next screen. This is part of Web check-in.

What happens next

The screen shows Reservation sent and your reference number. Keep it. Going Back updates the same request.
After your ID, the last page says Your reservation request and web check-in are complete. It says our team will confirm your apartment shortly.
The last page says That’s everything. Nothing more to do. Below it are two cards. Need something during your stay? opens Room Service. Track your room service orders and bills live. has a Create account button. See the article Sign up, log in and reset your password.
We usually send a confirmation email to the address you gave. Check your spam folder if it does not arrive.
Our team reviews the request, then calls or messages you to confirm. Until then the booking shows Reserved · awaiting confirmation.
If the dates are not free, the page tells you straight away.

Who does what

You: choose the apartment, the dates and the guests, and send your contact details.
Our team (Building Manager or Admin): checks availability, then approves or rejects the request.

Watch out

Sold-out days are blocked in the calendar. The estimate is not a final invoice.
If an apartment shows Enquire instead of Reserve, it is not open for online requests. Send an enquiry from the Contact page.
The Check availability button on the home page takes you to the apartment type that suits your group size. It does not search your dates.
Use Back to change your dates or apartment. It updates the same request.
If you already have a booking on about the same dates, the screen says You already have a booking. You can change it, add an apartment or replace a request that is waiting. We do not make a second request by accident.